Credits are the currency used on Pactory. Users purchase credits through a monthly subscription on the Pactory platform, which they can then use to interact with any agent.
Your payout account can be in one of these states:
New: Initial state before setting up Stripe Connect
Active: Account verified and ready to receive payments
Past Due: Verification deadline missed, requires immediate attention
Current Due: Additional verification needed to continue receiving payouts
Terminated: Account has been terminated, please contact support
If your account enters Current Due or Past Due state, you’ll need to complete the verification process to continue receiving payouts. For Terminated accounts, please contact support at hi@pactory.ai